Frequently Asked Questions

Where can I send my Photograph / Photographs to you for my Gift I've just Purchased?

We ask all our Customers to either Email or WhatsApp us the Photographs for all Gifts. When doing this we ask if you could please add your Name, Order No. and a Contact Detail in the Email or WhatsApp Message.
How can I Contact you about any enquiries?

We ask all of our Customers to Contact Us Via Email, WhatsApp, Facebook Messenger or to Call us on our Mobile Number with any enquiries.
How long will the Delivery Be?

For most of our orders if we have the product in Stock we usually despatch the Item with Royal Mail 1st Class within 3 days. By us doing this most of our customers receive their order within 5 working days.
What if I cannot find the Product I am looking for?

If you cannot find a specific product on our Website, please don't hesitate to Contact us and see whether we can do it!
What should I do if my Order arrives Damaged?

If your Order has arrived Damaged, please Contact us Via the Chat System Available or you can Contact us Via Email, WhatsApp or Text Message. If you contact us via another method which is not the Chat System Available, please include your Name, Order No and a Contact Detail for us to get back to you.